Crafting seamless shopping experiences that drive conversions

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Illustration made of four circles with multiple small circles on it representing better user experiences

Improve ecommerce store’s usability and functionality to enhance overall user engagement and experience

Increase conversion

Using principles of persuasion, we create experiences that reduce friction at every stage, improve the customer buying journey and increase the likelihood of conversions. 

Enhance retention

We create valuable experiences that make it easier for customers to find what they are looking for leading to an increased chance of returning to the store, driving repeat purchases and retention.

Consistent brand experience

Being an eCommerce ux design agency, we weave your brand story into the eCommerce store with close attention to enhance product value and build customer trust and credibility.

Cultural connection

Leverage our eCommerce ux design services to reflect target personas’ cultural orientation in design for better emotional connection, increase association, and build trustworthiness for the brand.

Intuitive navigation

We focus on making a seamless navigation experience that makes the experience much better, and enables users to discover the products quickly and checkout faster without wasting time. 

Mobile-first approach

Considering the mobile usage analytics and buying patterns, we adopt a mobile-first approach if needed to increase customer satisfaction conversions and enable people to make purchases smoothly.


Improve user experience, increase sales and customer loyalty


Increase in sales

Improving the user experience of ecommerce site could lead to an increase in sales of up to 400%


Increase in conversion rates

Using a clear, prominent call-to-action button can increase conversion rates by up to 591%


Prefer mobile ecommerce

Mobile optimization is crucial as mobile ecommerce sales account for over 72% of total ecommerce sales

Our offerings

Customized ecommerce UX design solutions to meet your business needs

B2C ecommerce

We provide user-centered design solutions for B2C eCommerce stores to improve customer engagement and boost sales. Our designs are tailored to meet the unique needs of B2C businesses and drive conversions.

B2B & wholesale ecommerce

Complex user interactions are manifested into diagrammatic user flows. Any shortcomings or changes in the flow are detected early to avoid UX pitfalls.

Omnichannel experiences

Based on the information and insights gathered during the discovery sessions, we create an outline of the data available. We map out data flows as a clear representation of what data will be shown on a screen before we get to the wireframe stage.

Marketplace UX design

We convert data flows into interactive prototypes to explore ideas, test and validate concepts, identify areas for improvement, and communicate design concepts to stakeholders. They can range from simple, static wireframes to more complex, fully-interactive simulations.

Mobile commerce

We create a user-centered language that is clear, concise, and consistent to guide and engage users. UX writing enables us to enhance the user experience, engage the users, and drive user actions that validate the digital product.

Design Process

Crafting intuitive experiences with our fluid design process


Idea discovery
& research

Understand your idea, business model and the market problem that your product will solve.

  • Discovery session
  • User research
  • Competitive report
  • UX audit

Shaping the

Translate ideas and expectations into a wireframe. Detect changes early to avoid UX pitfalls.

  • Information architecture
  • Data flow
  • User journey
  • UX writing
  • Clickable prototype design

Visual design of
the project

Transform wireframes into production-ready UX design by implementing visually engaging UI elements.

  • Design systems
  • Motion design
  • Product look and feel
  • Micro interactions

Design testing
and support

Deliver the final visual design and transition UX design assets for smoother development kickoff.

  • Usability testing
  • Quality analysis
  • Align design with development

Talk to our UX expert

Reach out to learn more about how Ecommerce UX design can impact your business outcomes.

Book a call

Profile image of Chintan Bhatt, Founder and design director of UX Team

Chintan Bhatt

Founder and Design Director, UXTeam

Our Work

UX design agility that drives real
results for our clients

FAQs about ecommerce UX

What is ecommerce UX design?

Ecommerce UX design is the process of designing the user experience for an online store or website that sells products or services. The goal of ecommerce UX design is to create a user-friendly, intuitive interface that makes it easy for customers to find what they’re looking for and make a purchase.

What is the ecommerce UX design process?

The ecommerce UX design process typically involves user research, wireframing and prototyping, usability testing, and iterative design. Our ecommerce UX design agency has a team of experienced designers who follow a proven process to ensure that your online store or website is optimized for conversions and user engagement.

How can your UX design services help my ecommerce business?

Our UX design services can help your ecommerce business by improving the user experience, making it easier for customers to find products, increasing the likelihood of a purchase, and ultimately driving revenue. We can help you identify pain points in your current user experience and create a more streamlined and intuitive interface that will improve user engagement and conversions.

What other ecommerce design solutions do you offer?

In addition to ecommerce UX design services, we offer a range of other design solutions to help ecommerce businesses succeed. These include mobile app design, responsive web design, conversion rate optimization, and more. Our goal is to provide a holistic approach to ecommerce design that helps you achieve your business goals.

Can your designers meet my specific needs and requirements?

Yes, our ecommerce UX designers can meet your specific needs and requirements. We work closely with our clients to understand their business goals, target audience, and brand values, and then design a custom solution that meets their needs. Our team is highly experienced and can handle projects of all sizes and complexities.

What deliverables can I expect to receive in ecommerce design?

The deliverables you can expect to receive in ecommerce design will depend on the specific scope of your project. However, typical deliverables can include user research reports, wireframes, interactive prototypes, design mockups, and style guides. Our goal is to provide you with all the necessary tools to create a visually stunning and highly usable user experience for your ecommerce customers.

What is your process for working with clients on ecommerce UX design projects?

Our process for working with clients on ecommerce UX design projects starts with a discovery phase where we get to know your business, your target audience, and your goals. We then conduct user research to understand the needs and preferences of your customers. From there, we develop wireframes and prototypes to test the user experience and iterate on the design based on feedback from usability testing. We work closely with our clients throughout the process to ensure that the final design meets their needs and expectations.

What is the estimated timeline and budget for a typical ecommerce UX project?

The estimated timeline and budget for a typical ecommerce UX project will depend on the specific needs of your business. Our team will work with you to establish clear timelines and milestones and keep you informed of progress throughout the project. We offer both fixed-price and hourly billing options, and our team will work with you to create a pricing plan that meets your budget and needs. We are committed to delivering high-quality work on time and on budget.

Success stories

How our solutions helped our
clients and what they say about us

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Kareem Ghuneim


The power of UX design: How UXTeam improved My Traffic Tickets’ onboarding process and boosted user retention

Profile Picture of UXTeam's Client Neil

Neil Sareen


UX design for B2B: How UXTeam helped Xenia create a next-gen operations management app for mid-size hotels

Profile Picture of UXTeam's Client Dharmesh

Dharmesh Trivedi


Data-centric digital design: A success story on UXTeam’s partnership with DXFactor to drive business outcomes

Profile Picture of UXTeam's Client karim

Karim Belcaid

Chief Operating Officer

Innovating in the real estate industry: How UXTeam helped Agent Select to boost revenue through superior user experience


Other services that may interest you

Design Strategy

We make impactful design
decisions that align with your business vision

User Experience (UX)

We optimize digital product experiences to help you achieve maximum ROI

User Interface (UI)

We create visually appealing digital interfaces that engage and retain users

Enterprise UX

We simplify complex B2B platforms through data-centric, objective-focused UX design

Ecommerce UX

We design shopping experiences that lead to increased engagement, conversions, and revenue

Marketing UX

We design high-impact marketing collaterals to support your business growth

Let’s start a
design partnership

Tell us about your business needs and let’s understand how we can collaborate.

4.8 / 5

Client satisfaction score