Improve ecommerce store’s usability and functionality to enhance overall user engagement and experience
Increase conversion
Using principles of persuasion, we create experiences that reduce friction at every stage, improve the customer buying journey and increase the likelihood of conversions.
Enhance retention
We create valuable experiences that make it easier for customers to find what they are looking for leading to an increased chance of returning to the store, driving repeat purchases and retention.
Consistent brand experience
Being an eCommerce ux design agency, we weave your brand story into the eCommerce store with close attention to enhance product value and build customer trust and credibility.
Cultural connection
Leverage our eCommerce ux design services to reflect target personas’ cultural orientation in design for better emotional connection, increase association, and build trustworthiness for the brand.
Intuitive navigation
We focus on making a seamless navigation experience that makes the experience much better, and enables users to discover the products quickly and checkout faster without wasting time.
Mobile-first approach
Considering the mobile usage analytics and buying patterns, we adopt a mobile-first approach if needed to increase customer satisfaction conversions and enable people to make purchases smoothly.
Improve user experience, increase sales and customer loyalty
400%
Increase in sales
Improving the user experience of ecommerce site could lead to an increase in sales of up to 400%
591%
Increase in conversion rates
Using a clear, prominent call-to-action button can increase conversion rates by up to 591%
72%
Prefer mobile ecommerce
Mobile optimization is crucial as mobile ecommerce sales account for over 72% of total ecommerce sales
Customized ecommerce UX design solutions to meet your business needs
B2C ecommerce
We provide user-centered design solutions for B2C eCommerce stores to improve customer engagement and boost sales. Our designs are tailored to meet the unique needs of B2C businesses and drive conversions.
B2B & wholesale ecommerce
Complex user interactions are manifested into diagrammatic user flows. Any shortcomings or changes in the flow are detected early to avoid UX pitfalls.
Omnichannel experiences
Based on the information and insights gathered during the discovery sessions, we create an outline of the data available. We map out data flows as a clear representation of what data will be shown on a screen before we get to the wireframe stage.
Marketplace UX design
We convert data flows into interactive prototypes to explore ideas, test and validate concepts, identify areas for improvement, and communicate design concepts to stakeholders. They can range from simple, static wireframes to more complex, fully-interactive simulations.
Mobile commerce
We create a user-centered language that is clear, concise, and consistent to guide and engage users. UX writing enables us to enhance the user experience, engage the users, and drive user actions that validate the digital product.
Crafting intuitive experiences with our fluid design process
Talk to our UX expert
Reach out to learn more about how Ecommerce UX design can impact your business outcomes.
Book a call
![Profile image of Chintan Bhatt, Founder and design director of UX Team](https://ux.team/wp-content/uploads/2023/08/Profile-image-of-Chintan-Bhatt-Founder-and-design-director-of-UX-Team.webp)
Chintan Bhatt
Founder and Design Director, UXTeam
UX design agility that drives real
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FAQs about ecommerce UX
What is ecommerce UX design?
Ecommerce UX design is the process of designing the user experience for an online store or website that sells products or services. The goal of ecommerce UX design is to create a user-friendly, intuitive interface that makes it easy for customers to find what they’re looking for and make a purchase.
What is the ecommerce UX design process?
The ecommerce UX design process typically involves user research, wireframing and prototyping, usability testing, and iterative design. Our ecommerce UX design agency has a team of experienced designers who follow a proven process to ensure that your online store or website is optimized for conversions and user engagement.
How can your UX design services help my ecommerce business?
Our UX design services can help your ecommerce business by improving the user experience, making it easier for customers to find products, increasing the likelihood of a purchase, and ultimately driving revenue. We can help you identify pain points in your current user experience and create a more streamlined and intuitive interface that will improve user engagement and conversions.
What other ecommerce design solutions do you offer?
In addition to ecommerce UX design services, we offer a range of other design solutions to help ecommerce businesses succeed. These include mobile app design, responsive web design, conversion rate optimization, and more. Our goal is to provide a holistic approach to ecommerce design that helps you achieve your business goals.
Can your designers meet my specific needs and requirements?
Yes, our ecommerce UX designers can meet your specific needs and requirements. We work closely with our clients to understand their business goals, target audience, and brand values, and then design a custom solution that meets their needs. Our team is highly experienced and can handle projects of all sizes and complexities.
What deliverables can I expect to receive in ecommerce design?
The deliverables you can expect to receive in ecommerce design will depend on the specific scope of your project. However, typical deliverables can include user research reports, wireframes, interactive prototypes, design mockups, and style guides. Our goal is to provide you with all the necessary tools to create a visually stunning and highly usable user experience for your ecommerce customers.
What is your process for working with clients on ecommerce UX design projects?
Our process for working with clients on ecommerce UX design projects starts with a discovery phase where we get to know your business, your target audience, and your goals. We then conduct user research to understand the needs and preferences of your customers. From there, we develop wireframes and prototypes to test the user experience and iterate on the design based on feedback from usability testing. We work closely with our clients throughout the process to ensure that the final design meets their needs and expectations.
What is the estimated timeline and budget for a typical ecommerce UX project?
The estimated timeline and budget for a typical ecommerce UX project will depend on the specific needs of your business. Our team will work with you to establish clear timelines and milestones and keep you informed of progress throughout the project. We offer both fixed-price and hourly billing options, and our team will work with you to create a pricing plan that meets your budget and needs. We are committed to delivering high-quality work on time and on budget.